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knm1820's avatar
knm1820
Newcomer
27 days ago

Game not loading

When I go to launch my game through the EA App on my PC the Sims logo will pop up and it'll act like it's going to load then it goes to a white screen and it just freezes there. I've tried uninstalling and redownloading. I've cleared the caches on my computer and I've made sure that my computer credentials are compatible with the game play requirements and I'm not sure what else to do. 

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