knm1820
1 year agoNewcomer
Game not loading
When I go to launch my game through the EA App on my PC the Sims logo will pop up and it'll act like it's going to load then it goes to a white screen and it just freezes there. I've tried uninstalli...
knm1820 If you have a newer HP Victus or Omen laptop, please try one of these suggestions:
Game won’t launch | EA Forums - 4992631
Managed to fix my problem where it crashes during launch after update | EA Forums - 4998584
Or put the computer in night mode bfore trying to launch Sims 4.
Otherwise, please provide a dxdiag. Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.