Hello all. My game was working fine before Halloween. The last time I've played was October 26th, and everything ran just fine. I downloaded CC and put them in. I didn't test them until the other day when I went to go play. Everything loads as it should, but when I get to the loading screen (Sims 4 intro), it plays the music and stays there. When the music stops, my game doesn't respond. I have to shut it down every time. I've tried everything I can think of: I've repaired the game, did the 50/50 method, created a new mods folder, reset the game folders, disabled Origin in game, and I even took out the CC I've added after the 26th. Nothing I've tried has worked. The only thing I haven't tried is reinstalling the game. I really don't want to have to do that, especially if it doesn't work. I've also updated the mods I do have, and that didn't fix the issue. Can anyone help me figure out what's going on?

"jms62511;c-16822203" wrote:@rosemow I have tried moving the mods folder to my desktop and it did not work. The game loaded up without mods just fine. It also loaded up just fine when I did the 50/50 method. The same thing happened when I put the other half in (the screen wouldn't load). I will try and see if this works (putting batch by batch in). I've read online that someone has had the same problem as me and it took their game 3 hours to load up. I'm wondering if that will work with me, but I honestly don't want to wait 3 hours. I have to leave for work in an hour, so I will try and get some of this done and I will update you with what happens when I get home from work tonight.If you have any CC by Chisami that could be causing the problem.

"rosemow;c-16833706" wrote:"jms62511;c-16833700" wrote:The game also shows that San Myshuno and Forgotten Hollow are not installed. How do I install them into my game?You need to own City Living and the Vampire pack to have these worlds installed. The worlds came with the packs.@rosemow I own both City Living and Vampires. They weren't installed in my game after I reinstalled everything, so I had to go back and install them manually. Now the issue I'm having with my game is the items for Dine Out showing an X through every item in build mode. The outfits for the restaurant show questions marks on them and nothing shows up. What could be the issue here? Also, I apologize for responding so late. The CPU fan had burnt out on my PC and every time I ran my computer for an extended time, caused it to overheat and shut down. So I was unable to use my computer for quite a while. My husband was able to buy me a new CPU fan and now it's working like a charm!

Hello Try moving your whole mods folder to the desktop. Delete the cache files https://sims4.crinrict.com/en/2014/09/delete-cache-files/Then start the game and test to see if that helps the issues. If it does help, then put your mods/CC back into the newly generated mods folder in the sims 4 folder one by one or in batches and testing the game after each one to see which is the cause of the problem. Put one item or batch in , test the game , take it out. Then test another one, to find the cause of the issue.

@rosemow I have tried moving the mods folder to my desktop and it did not work. The game loaded up without mods just fine. It also loaded up just fine when I did the 50/50 method. The same thing happened when I put the other half in (the screen wouldn't load). I will try and see if this works (putting batch by batch in). I've read online that someone has had the same problem as me and it took their game 3 hours to load up. I'm wondering if that will work with me, but I honestly don't want to wait 3 hours. I have to leave for work in an hour, so I will try and get some of this done and I will update you with what happens when I get home from work tonight.

"jms62511;c-16822203" wrote:@rosemow I have tried moving the mods folder to my desktop and it did not work. The game loaded up without mods just fine. It also loaded up just fine when I did the 50/50 method. The same thing happened when I put the other half in (the screen wouldn't load). I will try and see if this works (putting batch by batch in). I've read online that someone has had the same problem as me and it took their game 3 hours to load up. I'm wondering if that will work with me, but I honestly don't want to wait 3 hours. I have to leave for work in an hour, so I will try and get some of this done and I will update you with what happens when I get home from work tonight.There may be either individual broken mods or mods that are conflicting with each other. I hope that your testing after your work tonight helps to work out the cause of your issues.

Game not responding past introduction loading screen?

38 Replies

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Nettles419
7 years ago
Yes, it works just fine with no mods/CC
rosemow
Hero
7 years ago
If your cc are only from one particular website, try downloading cc from a different site and test to see if the issue remains.
Nettles419
7 years ago
Well, I went on SimsVIP and they put down mods that were broken. I took out the ones that were and my game still wouldn't work. There were some CC that were broken as well. But since there are so many out there, no one had listed which ones were broken. What I ended up doing was a batch fix on everything. That seemed to fix my game. I haven't tested out gameplay, but I did load into my save file and clicked on a household. One thing that concerns me is the message I received when I loaded into the game. The message said something about there being missing data and if I saved then I could lose everything. I've never seen that before. Do you know what it could be? I'm thinking that maybe my packs didn't install all of the way. The other day my computer kept shutting itself off for no reason during installment of some packs. When I turned it back on, the packs it was installing before it shut down wasn't on the completed list. So it could have something to do with that. At least that's what I'm hoping for.
rosemow
Hero
7 years ago
It is good that you were able to load your game. The message that you received may have been the cc that you previously removed. Your sims may have been wearing this cc, and now it is missing.
Nettles419
7 years ago
The game also shows that San Myshuno and Forgotten Hollow are not installed. How do I install them into my game?
rosemow
Hero
7 years ago
"jms62511;c-16833700" wrote:
The game also shows that San Myshuno and Forgotten Hollow are not installed. How do I install them into my game?

You need to own City Living and the Vampire pack to have these worlds installed. The worlds came with the packs.
Nettles419
7 years ago
"rosemow;c-16833706" wrote:
"jms62511;c-16833700" wrote:
The game also shows that San Myshuno and Forgotten Hollow are not installed. How do I install them into my game?

You need to own City Living and the Vampire pack to have these worlds installed. The worlds came with the packs.

@rosemow I own both City Living and Vampires. They weren't installed in my game after I reinstalled everything, so I had to go back and install them manually. Now the issue I'm having with my game is the items for Dine Out showing an X through every item in build mode. The outfits for the restaurant show questions marks on them and nothing shows up. What could be the issue here?

Also, I apologize for responding so late. The CPU fan had burnt out on my PC and every time I ran my computer for an extended time, caused it to overheat and shut down. So I was unable to use my computer for quite a while. My husband was able to buy me a new CPU fan and now it's working like a charm!
rosemow
Hero
7 years ago
Hello
Repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair

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Game not responding past introduction loading screen?

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