Hi, I've started my first family a couple of days ago on my desktop. My desktop is linked with my ea profile that is with steam.
Yesterday I played on my laptop that is also linked with my ea account with steam.
Today, I was going to play on my desktop thinking my profiles would show up but the family isn't there. The only option is the New game one.
What is weird is it still works on my laptop and on both I see my profile name on the top right and its the same.
Hi!
Not a Hero, but I think that just like Mods the save files are only saved locally on your computer not on your EA profile. But I would wait for a Hero to confirm 😅
Like I said, what is weird is i started the family originally on my desktop. It was then available on my laptop too but now it seems its not anymore on the pc I created it with.
oohhh! You created on the desktop first. Huh. Yea that is strange. Hopefully a hero can assist further.
D4ANKYD4NK Do you have OneDrive running on your computers? That would explain why the save showed up on your laptop, and it could explain why the save disappeared from your desktop as well. Please see the first post of this master thread:
[CURRENT ISSUE] Sims 4 saves/user content disappearing (PC) | EA Forums - 11838402
If you want to keep using OneDrive, download the user data to your desktop, then use the "always keep on this device" option mentioned in the guide. The post is long, and anchors don't work on this site yet, so use ctrl-F to search for keywords and navigate that way.
If you don't use OneDrive, are you using Steam's cloud syncing service? Last I heard, it didn't work with Sims 4 data, but I don't have a Steam install myself to test with.
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