I get to the title screen, a spinning plumbob for a few seconds before it just closes itself and opens to the EA app (never gets to main menu). I have no idea what's going on. I've tried all basic troubleshooting (removing mods, restarting computer, checking for updates, uninstall and re-installing, clearing the cache and other things) and nothing has helped. I'm at a loss. Please help!
have you updated your graphics card?
i checked and it's up to date
sparklylarkly Please remove the saves folder from Documents > Electronic Arts > The Sims 4. If this helps, you likely have this issue:
Crashes on Mainmenu | EA Forums - 12139111
If you still can't play, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
