Game opens to a black screen
Hi, I've been unable to play the game since the last update in April. Upon trying to open the game it immediately goes black. The music plays but I'm unable to do anything, I cant even open task mana...
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skytitan74 This is another crash of the graphics driver, which shouldn't happen after you reinstalled the driver. So it's possible this is a hardware error, although there are other possibilities too.
Do you have a friend or family member who could loan you another GPU to test with? Given the power needs of your 1660 ti, you wouldn't want to try to run something high-end, but a 1060/1650/2060/3050 should be fine.
Your system doesn't have integrated graphics, so you can't test that way, unfortunately.
Separately, is your computer still under warranty, or do you have some kind of extended service contract with Dell? I'm not saying you should go out and spend a lot of money to get this fixed, at least not yet, but if you have free or cheap help available, go for it. The magic words are "LiveKernelEvent 141 after doing a clean uninstall of the graphics driver with Display Driver Uninstaller."
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