5 years ago
Game Shutting down
Hey guys! I need some help again. In December I had some issues with The sims 4, the game kept crashing giving me some errors, but some guy helped me here and it fixed it, until now. Right n...
@Caturra75 When did you BSODs occur? Do you remember specifically? it's fine if you don't, just please check the original date on the file you uploaded, not the one you copied to your desktop but the one in C:\Windows\Minidump, and let me know if it's from when you were playing or soon after. This could be related, or it could be a separate issue.
Edit: An hwinfo log would also be useful to see. I don't know for sure that anything obvious will be there, but it's good to check. Download hwinfo from here:
https://www.hwinfo.com/download/
You don't need to install anything if you don't want to; just choose the Portable version, unzip it, and launch it from Downloads or wherever you want. (If you would like to install, be sure to click the green button, not the orange one.) Restart your computer, and don't open any other apps. Launch hwinfo, choose "sensors only," and click the icon that's a sheet of paper with a + sign to start logging. Save the file to your desktop for easy access later.
Wait five minutes, then launch Sims 4 and play until it crashes. Click the same button to end logging. Then upload the log to a third-party free filehosting site and link it here. Please leave it in .csv format, or if you use OneDrive to share, please compress it in .zip format instead.
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