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164394Sere's avatar
164394Sere
Rising Newcomer
3 days ago

Game Starting

When I try to load the game, it starts to load and then minimizes into a square in the top left of my pc and the moves to the bottom right of my pc before switching to an all-white screen. Before the patch it was doing this with just the mod folder in now it's doing it with all of the mods removed. In order to get my game to load properly I have to repair the app clear the cache delete the resource file log out of the ea app restart my pc log back into ea and then spam the play button just to get the game to load properly.

crashing
ea app

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    14 hours ago

    164394Sere​  Try forcing the game to launch in windowed mode.  Open Options.ini, in Documents > Electronic Arts > The Sims 4, search for fullscreen , and set it to 0 (zero).

    For the rest, when you quit or the game crashes, close the EA App, and kill the EABackgroundService in the Task Manager before reopening the App.  Or restart your computer.

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