Game will not launch after downloading.
I recently bought the sims 25th birthday bundle which included the sims 4 and kits. I bought it off steam and linked it to my ea account since I bought my sims 4 expansion packs there. But when I try...
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I just bought the Sims 4 and all the DLCs on Steam, but when I start the game it shows this
I made sure I linked the correct EA account, and I'm on a brand new computer, only installed Steam, EA app, and Sims 4, tried everything, but still can't start the game
I spent a lot of money, but I can't start the game, why is this? What should I do?
I have the same thing, I wrote to support, no one answers. I've already unlinked accounts and set everything up again - it doesn't help. I am shocked by the level of support - it is terrible. After you bought the game, no one cares if you can play it.
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- EA_Cade11 months ago
Community Manager
