Gameplay crashes

@amrenthebat  Yes, that's the correct page.  You do in fact have a newer driver than the newest one listed, so you'll need to do a clean uninstall and reinstall.  Your laptop may update back to the driver you currently have, but that's fine, the point is to remove this particular driver in case it's become corrupt.  Download Display Driver Uninstaller from here:

https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=3513

On the HP download page, grab the Intel driver dated June 4, 2020; it's version 27.20.100.8280 Rev.S.

Next, take your computer completely offline—disable wifi and/or pull the ethernet cord—and double-click the DDU.exe.  Take note of where the file will land, and click Extract.  If it's easier, you can copy the path and then paste it into the address bar in a File Explorer window.  Open the folder and then launch Display Driver Uninstaller.exe, and you'll get a message that you're not in Safe Mode.  Click OK, then go to Options and enable Safe Mode dialog.  Here's a screenshot of what your options should look like; make sure the box in red is checked:

Close options, and the DDU, and then open the DDU.exe again.  For launch options, choose "Safe Mode (Recommended)," and then click Reboot to Safe Mode (you'll need your password, so find it before rebooting).  Once you login, you'll see this:

In the blue box, choose GPU, then Intel if it's not already showing.  Then click Clean and Restart (red box).

Once your computer has rebooted, now back in normal mode, run the driver install .exe as an admin: right-click on the download and select "Run as administrator."  Restart again afterwards.

Again, don't worry if your laptop wants to update; it should be fine.  Just let me know how the game runs.