Help! Sims 4 keeps reloading and won’t connect with my computer mouse
Hello,
ever since the most recent updates, I cannot play sims 4 on my computer anymore. It won’t let me use my mouse and freezes unless I exit (sec key) and then click the icon to load back in.
I can’t use my Bluetooth mouse of the mouse on my keyboard. I’d love some assistance, I’ve uninstalled, reinstalled and repaired the game and nothing is working.
OkamiAmaterasu99 Please try forcing the game to launch in windowed mode. Open Options.ini, in Documents > Electronic Arts > The Sims 4, search for fullscreen , and set it to 0 (zero).
Please also shut down any apps you use that include overlays: Discord, Steam, etc. Disable the EA App in-game overlay too, under Settings > Application.
If this doesn't help, like to see a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
