Forum Discussion

nasha3la's avatar
6 years ago

I can’t move my mouse once I get onto the main menu

I can move it when it’s loading but I cannot move it once I get to the main menu. I have no mods or cc downloaded. Does anyone know what to do?

1 Reply

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @nasha3la


    1.Check-in your mouse settings if you have MouseTrails on and if you do, turn them off.
    2. Change the game in graphics options to windowed or full windowed mode
    3. Disable Origin in-game
    4. Go to the Documents /Electronics Arts > The Sims 4 folder
    Find there Options file - this one with a toothed ring and delete it.
    The game will recreate it after turning on.

    I don't work for EA

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