Forum Discussion

Rising Newcomer

10 hours ago

I can not start my sims 4 game at all

Good Afternoon this my 3rd time written about this issue today. i have 2 case numbers and when i go to check it says i have no case. i ca not open the sims 4. an error poos up saying the requested operation requires elevation and i can not find my electronic Arts folder in documents it in the C: drive when i open it it not what I'm looking for so please help. I spent to much money to have these type of issues, and not be able to contact anyone about it.

ea app

1 Reply

puzzlezaddict
Hero+
4 hours ago
MsJayD54 For the Electronic Arts folder, check these two locations:

C:\Users\your username\Documents
C:\Users\your username\OneDrive\Documents

For the error, have you set Sims 4 to run as an admin? If so, please remove that setting. And if you're not doing so already, please launch the game from within your EA App game library; don't use the desktop shortcut, at least for now.