Forum Discussion

KitKatAttack142's avatar
2 months ago

It suddenly says I don't own a pack that I do

My game played just fine last night, but when I got on to play today it's now showing that I don't own the toddler stuff pack. I've had this pack since it came out and used it in a build just yesterday. I filed a report through EA, but has anybody else had this issue?

1 Reply

  • KitKatAttack142​  Have you ever had an EA Play subscription, particularly the Pro version?  I ask because Toddler Stuff comes with EA Play Pro.  So if you were only accessing the pack through a subscription, and the sub expired, that would explain why it disappeared.  Sometimes this happens even when the player has purchased the pack separately, like the EA App "forgets" that they own a standalone copy and just removes the EA Play Pro copy when the sub expires.