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snotFi's avatar
snotFi
Newcomer
13 days ago

I can't log in.

When I enter the game it keeps giving me some error code and telling me to restart the game, when I do that and enter again it does the same thing, and when I want to play with the sims it crashes and says these things, I have no idea why it does this.

1 Reply

  • snotFi​  Please post screenshots of the error codes you're getting.  I'd like to see each one.

    Please also provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.