Whenever I try to open Sims 4 it keeps closing down, I removed all my custom contents but it's still the same (I even tried to recover the app) it doesn't give me an error or anything it just closes the game.
I open Sims 4 like normal, and it goes smoothly until it needs to open the menu screen, at that moment it just closes and brings me back to the EA app.
@4lavanta As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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