Forum Discussion

HoosierSims's avatar
HoosierSims
Seasoned Newcomer
4 days ago

Re: Gallery Stuck In Infinite Connecting Screen

I moved my entire documents folder from my C drive to my D drive. My mods and saves are all still there and in perfect working order. The only issue is, I cannot connect to the gallery! What could be the issue?

4 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 days ago

    HoosierSims​  What happens when you try to connect?  If you get an error, please post a screenshot.

    Please also let me know whether you moved the Documents directory, or just the Sims 4 data that's in Documents; and whether your D drive is internal or external.

  • HoosierSims's avatar
    HoosierSims
    Seasoned Newcomer
    4 days ago

    It just spins and spins and never connects. 

    I moved my whole documents folder so that would include all of the sims 4 data that was stored in the "Electronic Arts" folder and the "The Sims 4" folder inside of it. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 days ago

    HoosierSims​  To make sure this isn't a coincidence, please move your Documents folder back to C.  You can move only the Sims 4 folder, or the Electronic Arts folder, to your D drive and create a symbolic link, as described here:

    https://crinrict.com/blog/2020/02/moving-windows-documents-folder-to-external-drive-via-symbolic-link.html

    But please test with everything on C first.  If your C drive doesn't have enough space for your data, you can leave the data on D (move it out of Documents first so it doesn't get transferred back) and test with none of your usual content, and then create the symlink if everything is fine.

    Please also let me know whether the secondary drive is internal or external.  And I'd like to know the model as well, in case speed is an issue here.

  • HoosierSims's avatar
    HoosierSims
    Seasoned Newcomer
    3 days ago

    This issue resolved itself now. i dont know what the issue was but it seems to have fixed itself!