infinite loading screen when loading into household or saving.

minghouse  If you can't load into your usual households, which households are you playing when you try to save and it doesn't work?  Have you tried an entirely new save, and if so, what were the results?

I'd like to see a dxdiag as well.  Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

Please also let me know whether OneDrive is running on this computer, even if you never use it.