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kellenvh's avatar
kellenvh
Seasoned Novice
5 days ago

Initialization Error after Updates

Every time there is an update I get an initialization error and the game won't start.  This is bull sh**.  I never know if this game is going to play or not and half the time I lose the work I had do...
crashing
launching
EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
4 days ago

Heya kellenvh​ 

Are you running any antivirus software? If so can you disable it long enough to try launching The Sims 4 and let me know if that helps?

If you're able to launch with the AV disabled, you'll want to add The Sims 4 to the exceptions list to resolve this. 

  • kellenvh's avatar
    kellenvh
    Seasoned Novice
    4 days ago

    I really appreciate you trying to help, but this never worked either.   And now, the game is running today with no problems.  I changed nothing.  This confirms my belief that the situation is on EA's side, not my computer.  However, I don't know how long it will work until it stop again.  This is what is frustrating. 

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