Forum Discussion

frosnese2's avatar
frosnese2
Seasoned Newcomer
3 months ago
Solved

Jagged shadows in the game

Hi,

I don't know why, but the shadows in my game started to look bad. They look jagged/ pixelated.

Attached some screenshots. I use the highest graphic values.

I did some tests on my own. Regardless of the value I set in the graphics settings for “lighting” the shadows look just as bad. Direct X 9 and 11 don't make a difference either.

Just to be sure, I reinstalled the game, but unfortunately that didn't help.

I use no mods or any CC. The issue is global, appears both with the base game alone and with add-ons installed.

My graphics card is GTX 1070 (Intel i5 7600K, 16GM RAM, Windows 10). The drivers and system are up to date.

Do any of you also have this problem? I've been playing The Sims 4 on this computer for several years and this is the first time I've had a problem with shadows in the game.

pc

3 Replies

Sort By
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 months ago

    @frosnese2  Try enabling anti-aliasing in the Nvidia Control Panel.  Right-click the desktop and select the CP, then Manage 3D Settings > Program settings, choose TS4_x64 (DX11) or TS4_DX9_x64 (DX9), whichever you want to test first.  There are several anti-aliasing settings, and you can play with them as you like; just make sure you're choosing to override the application settings.  Test both DX9 and 11 and with Edge Smoothing on and off in Sims 4's graphics settings.

    If you find a combination you like, please let me know what it is.  I see reports here and there of this issue, but not a lot of feedback on what helps.

  • frosnese2's avatar
    frosnese2
    Seasoned Newcomer
    3 months ago

    @puzzlezaddictThank you for your reply and suggestions!

    I tested the various anti-aliasing options in the Nvidia control panel according to your instructions and unfortunately nothing helped. The shadows look exactly the same regardless of the settings (the situation is identical for DX 9 and 11).

    This is quite strange, because I could see the differences in the game itself. For example the edges of objects in the game were smooth thanks to the settings in the control panel (anti-aliasing in the game settings was completely disabled). The one exception was specifically the shadows, they completely did not change, regardless of the settings.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 months ago

    @frosnese2  It is very strange, and perhaps the shadows have broken a bit in the last few patches... but I haven't seen that many complaints about it, so maybe not.  At any rate, see whether you like the results from this change:

    https://www.tumblr.com/peacemaker-ic/145505386277/just-a-quick-mini-tutorial-on-how-to-remove-the

    It's not exactly what you're looking for, but perhaps it'll still help.  And if you don't like the result, you can revert the change, or just repair the game to restore the original .sgr files.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,344 PostsLatest Activity: 25 minutes ago