Just keeps spinning.
Hi. I have had nothing but issues with my Sims4 game for the last 8 months. It continually crashes. I have completely uninstalled the game and reinstalled it. That worked for 2 weeks and now when i l...
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jl3679 If you haven't already, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just see which of these problems are still present and let me know.
If you can't play normally in the clean folder, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
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