Forum Discussion
minkymomo29
11 months agoNewcomer
I have been playing Sims 4 for two months. Starting yesterday, the game freezes about 5 minutes into playing, but the background music continues. I have already cleared the EA folder and tried using a clean game folder, but the problem remains the same (so mods or saves are not the issue).
I moved the sims 4 folder from documents>Electronic Arts to my desktop & relaunched the game, but still had the same issue. I wasn't able to even click "new game" because the screen froze.
Here is a dxdiag.
Thank you for your reply!!