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ferroboy Please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
- ferroboy26 days agoSeasoned Traveler
Repair did not help me. It did allow me to make a save at one point but later froze up so I couldn't do anything.
- ferroboy26 days agoSeasoned Traveler
Same problem. It's not even just TS4. It also happens to Mass Effect Legendary Edition. It never happened last year. The conclusion is the problem is on EA's side but they're always going to look at my system. Which hasn't changed.
Nyasmin123456 Please test without your Mods folder; you don't need to save your progress.
If that doesn't help, please test a new save, still with no mods or custom content, for comparison's sake.
- Nyasmin1234562 months agoRising Newcomer
I can't even play for 10 minutes , it keeps lagging and freezing and I check my mods it doesn't seem there's anything wrong
Nyasmin123456 A dxdiag is helpful, sure, but what issue are you seeing in-game? Your dxdiag doesn't list any Sims 4 errors, and I don't see anything obviously wrong, so please let me know what problem I should be trying to solve.
- Nyasmin1234562 months agoRising Newcomer
is that what you need?
lindyespringer Please test with no mods or custom content, as in, move the Mods folder to the desktop and delete localthumbcache.package. You don't need to save your progress.
If that doesn't help, please look for new errors in the Reliability Monitor. Click Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened while you were playing Sims 4 the most recent time (with no mods). If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
minkymomo29 Thanks for the dxdiag. The Sims 4 crashes could be related to your computer's graphics driver, and the other errors are definitely crashes of the driver, so please clean-uninstall and reinstall it. Here's how:
You can get a fresh copy of the last Nvidia driver for your graphics card here:
https://www.nvidia.com/en-us/drivers/
Select GeForce, GTX, GTX 660, Windows 11, and download the Security Update driver from July.
If this doesn't help, please post a new dxdiag.
- lindyespringer3 months agoSeasoned Newcomer
This is my dxdiag, also.
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