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LBonne24's avatar
LBonne24
Seasoned Ace
2 days ago
Solved

Missing Sims 4 Packs

I went on the EA App because I was planning to get the Sims 4 Life and Death and Businesses and Hobbies, and I noticed that in the Spring Sale page, it was being recommended that I buy packs I already own. Noticably Cottage Living and Cats and Dogs. I went to my Sims 4 file on the app and check my installed packs and they weren't there, it says they aren't in my library. I've owned these for literal years now. Is this a new bug? I own every expansion pack except these new two.

  • Repairing it brought it up to 88 with the new packs. I don't know what kind of bug this is, but if you run into it. Repair, and then exit EA app and reopen. Simply repairing isn't enough.

2 Replies

  • LBonne24's avatar
    LBonne24
    Seasoned Ace
    2 days ago

    Before buying the packs it listed all my content at 60, and did not go up even with the supposed addition of those two expansion packs. I am repairing my game in the hopes it helps. I think several things must be missing. The app actually still lists those two in the cart despite the transaction going through. 

     

  • LBonne24's avatar
    LBonne24
    Seasoned Ace
    2 days ago

    Repairing it brought it up to 88 with the new packs. I don't know what kind of bug this is, but if you run into it. Repair, and then exit EA app and reopen. Simply repairing isn't enough.

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