Mods unavailable in game

I am unable to access mods in game and cannot find the mod file in the sims folder. Mods aren’t even shown as available in cas “content” filter which proves my game doesn’t recognize them either way.
I’ve tried installing the game on different devices but no changes.
I don’t know if it’s a bug or something else.

cc or mods removed

custom content (cc)

mods

puzzlezaddict
5 months ago
RebeccaRob08 You've installed the game into Documents, which is a problem for various reasons. and should be addressed first So please copy the saves and Tray folders here, as well as Screenshots if you care about those, to another location on your computer (not in Documents, but the desktop is fine). Then uninstall the game through the EA App, and clear the App's cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

Restart your computer and install Sims 4 elsewhere. The default C:\Program Files\EA Games is fine, as is a custom location as long as it's NOT in Documents or Desktop.

Once you've done that, start the game again and confirm that the user folder is still in the same location. Open that exact location and look for a Mods folder. If you're not sure whether you're in the right folder, or you don't see a Mods folder, you can open the location manually. Click This PC in the left panel of a File Explorer window, double-click the C drive, and open Users > your username > Documents etc. from there.

17 Replies

puzzlezaddict
Hero+
3 months ago
RebeccaRob08 Okay, then let me know if you need any more help, and otherwise enjoy your game.
GalacticGal
Legend
3 months ago
Oh, you know what I just discovered? The document files for the books and stories I write on my other laptop, are suddenly squeezing the Electronic Arts folder. This is my gaming unit, not my word processing unit. Oi. I do think I'll take time to remove the files to an external hard drive, just to be safe. I've got a couple of novels in progress, plus all of my versions of Erik Cantrell & Company. Yikes. How on earth would this sudden transfer happen? It wasn't like this just yesterday.
puzzlezaddict
Hero+
3 months ago
GalacticGal If OneDrive is running on the computer that holds these other files, it could have synced the files and downloaded them to your gaming rig. And even if you think OneDrive isn't running, you could have accidentally reenabled it after a Windows update. The last time I saw the prompt, it said something about backing up files but nothing about OneDrive and definitely nothing about moving the Documents directory to the OneDrive folder. It was also opt-out rather than opt-in.

Point is, check the location for the files on the other computer; you can right-click and select Properties > General to see the Location, which is the full file path.
GalacticGal
Legend
3 months ago
I saw my documents files in the other computer and then simply deleted them from my gaming rig. I have no word processing app on this computer. This is strictly for gaming. At any rate, it didn't change my status as I had hoped. What I need to do is find a way to deactivate the Event. After I first updated my game and did a repair, I could play my game. I was just frustrated that I couldn't understand, at first, how to get into the Event. Now, I'm sorrier than you know I was so bent on starting it. If I could roll back to yesterday, keeping the knowledge I have now, I would just play my game. It does no good if you can't save, travel, build, get into the Gallery or even click on the shopping cart. The only good thing about it, is I'm not being harassed to purchase a pack I don't want and don't own.
puzzlezaddict
Hero+
3 months ago
GalacticGal To deactivate the event, open the game and disable Online Social Features, under Options > Game Options > Other. Then quit and delete accountDataDB.package in the user folder. The event prompt should be gone.

For the inability to save or travel, that could also be related to OneDrive. So please check the file path on one of your saves. If you see OneDrive in the path, how to get rid of it is covered here:

📓[GUIDE] [PC] Managing OneDrive | EA Forums - 12636625
GalacticGal
Legend
1 month ago
They are supposed to be in the documents folder. That's where I've always kept mine since I began with Sims2.
puzzlezaddict
Hero+
1 month ago
GalacticGal The post you're replying to was asking why I'd said the game's program files shouldn't be in Documents. I explained why in my next post, in case you want more details.