Forum Discussion
classywitch Do you have any files in Documents > Electronic Arts > The Sims 4 > ConfigOverride? If so, please remove them and try again.
When you say switching to windowed mode froze the game, did you do so at the Main Menu, within a save, or by editing Options.ini? Editing the file (also in Documents > Electronic Arts > The Sims 4) may work better; you can search for fullscreen and set it to 0 (zero). If the game doesn't work, delete the file or revert the edit to go back to fullscreen mode.
I did not have any files in that folder but I deleted the folder anyways. It still did not work.
As the mouse does not work when the game is running, I have been using Alt+Enter to switch between fullscreen or windowed. My mouse does not move regardless of which form is in. I also edited the file and same results.