nellyrozayy Please ignore the VRAM suggestions. Your graphics chip doesn't actually have any of its own video memory; it borrows from main memory (RAM) to do its processing. And it has 4 GB set aside already, which is more than enough for Sims 4 even on ultra graphics settings. Besides, many BIOS versions for laptops and mini PCs (which are in some ways just laptops in a different box) are too limited to allow you to access these settings.
For the failed Windows updates, please run a couple of basic checks of your system files:
- Click Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, click Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, open Windows Settings > Update & Security, and click the box to check for updates. If any install, restart again afterwards.
WoohooJuiceSim There's no evidence this is a VRAM issue, and there's no actual VRAM in this system, just main memory set aside for the graphics chip. Plus, most mini PCs won't take a GPU upgrade at all—there simply isn't room in the case. While an eGPU is an option in theory, that adds a significant expense and usually doesn't give the same performance as a graphics card installed the normal way.