My game won't work!
My game won't open at all, I tried repairing, deleting then redownloading sims, and then deleting EA app and redownloading and nothing is working. And yes EVERYTHING is updated to the latest, and als...
Forum Discussion
EHarlow_29 jaydiobro Zovinluv As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs, that is if you can get that far.
EHarlow_29 If you need further help, please post in the Mac tech section:
The Sims 4 Technical Issues - Mac | EA Forums
For everyone else, if you still can't play, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Okay I did that and it worked but how do i now get all of my old sims and houses back
