nicoleB0829 It looks like you may not have a proper graphics driver installed at all. Try downloading the newest driver for your graphics card or chip, installing it, and restarting your computer.
If that doesn't help, or you don't know how to do it, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.