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capitaine360's avatar
capitaine360
Rising Novice
3 months ago

My PC crashes after 10-20 minutes of gaming

When I run my save (which is quite old), the game AND my PC crash after 10-20 minutes of play. I tried to play it without mods but the bug persists. The bug does not appear on other saves. I checked DirectX9 in the settings and after 2 days of gaming, the problem returned.

I have an Nvidia Gforce RTX 3060

I carried out several tests and here are my results:

-My PC crashed after 10 minutes of gaming, then I checked DirectX9 and my PC (+gaming) now crashes every 20 minutes or so

-I tried to play on a newly created game and the problem does not seem to recur.

-My problem is exclusive to Sims4

-If I save just before the crash is supposed to happen, it looks like it resets the timer before another crash

-This problem happened since the Life & Death update

If you have any ideas because I'm REALLY desperate. THANKS

For those who ask, here is my DxDiag:

 

[EDIT]

I created a new folder THE SIMS 4 and after playing the game for 15 minutes, the screen turned white with the game continuing to run in the background. Impossible to open a page and display it, the screen remained stuck in white and I had to shut down my PC manually.

crashing
no cc or mods

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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 months ago

    capitaine360  That's definitely interesting, and I'd like to go over the new crash dump too when I have time, and the opportunity... which is not something I can find right now.  I'm not trying to leave you hanging; it's just that there's a lot going on.

  • capitaine360's avatar
    capitaine360
    Rising Novice
    2 months ago

    puzzlezaddict 

    Hello, were you able to take the time to consult my minidumps?? In the meantime (for 6 days now) I installed "who crashed" and after several analyzes, it seems that my problem is a link with an error named "DPC WATCHDOGS VIOLATION". I have already done all sorts of things like updating all my drivers with CC cleaner and Driver Easy. I have uninstalled the graphics card several times and then reinstalled it. I went into the registry editor to add some sort of longer response time for a driver. "TDL Delay" or something like that. The recent update of the sims did not correct my problem either. I ran scans of the hard drive and my RAM. Used CDM for all kinds of "scanow" repairs etc... I still don't know what to do other than reinstall windows complement which doesn't even guarantee that my problem will be corrected. I also upgraded to Windows 11 this week.

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