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ElementalistXD's avatar
ElementalistXD
New Novice
1 year ago

My pop-ups all become corrupted and transparent, what can I do to fix it?

My pop-ups all become corrupted and transparent, even with my mods off and the cache cleaned. This is the first time I have played the game since the 25th anniversary update. I don't know what to do ...
missing content
mods
updates
puzzlezaddict's avatar
puzzlezaddict
Hero+
1 year ago

ElementalistXD  Please keep your Mods folder out of your Sims 4 folder for now.  If you have any files in ConfigOverride, please delete them too.

If that doesn't help, please please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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