new game crashing
so i dont know what happened but i just logged on to play and the game did not show my character or her name just wwwwwwwwwwwwwwwww. when i hit new game it just crashes.
Forum Discussion
NerdGirl93 Please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
If this helps, you can copy one of your saves to the new Sims 4 folder and see whether it loads.
If you get another crash, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
