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jbones92563's avatar
jbones92563
Newcomer
3 days ago

origins client and EA stuff disappeared

A couple of months ago purchased several game packs etc. at that time Sims 4 was running fine and my Origins client was opening so I could see all the expansion packs, etc., that I had purchased.  Cut to today and my PC is telling me Origins client is not installed and the options in my EA folder (see below), when I select those I just get an error message that the shortcut is no longer there..  When I try to open Sims 4 it says I have to reinstall Origins.  I don't understand how everything just disappeared.  so I tried to reinstall Origins and I got error code 20:403.  when I go to Origins help, it does not recognize the error code.  any one have any ideas?

 

1 Reply

  • jbones92563  Origin doesn't work in Windows anymore; you'd need to use the EA App.  Try opening the App itself and launching Sims 4 through your game library.

    If you can't open the App, download a fresh copy of its installer and run it.  You should get the option to repair the App, so choose that and see whether it works.

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