I downloaded the new horse expansion pack and it seemed to have broken my game. All my other expansion packs uninstalled and when I installed them all again, none of the content is in my game. When I load my save everything has question marks? I tried to clear my cache and reset the app and repair game. I am playing on Origin. Please help.
i am using PC
Origin is no longer available or supported for Windows. You need to use EA App https://www.ea.com/ea-app
Yes sorry for the confusion. I am playing through that EA app using PC
Hi there!
my save is in my sister’s account
@nikkizay First, please clear the EA App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
and restart your computer. Then repair the game: open your EA App game library, click Sims 4, and select Manage > Repair.
When you sign into the EA App, do your other packs show as owned? Please check under Sims 4 > Manage > Manage add-ons. If the packs show as owned, let me know whether they also show as installed.
If these packs are installed, but not showing in-game, let me know which ones are missing. And also let me know whether you still see missing textures in-game.
After clearing the cache, restarting, and repairing,
all my expansion packs say “Download” next to them. In-game content says installed.
@nikkizay So clicking the Download button does nothing? If that's true, please run searches for two or three of your missing packs. Open a File Explorer window, click This PC in the left panel, and enter the folder name for one of the missing packs in the search field in the upper-right corner. This is the full list of packs:
https://sims4.crinrict.com/eng/extras-2/available-packs-dlc/
For example, if you're looking for Seasons, you'd search for EP05 . Wait for the search to finish, then make sure the full file path is showing under each result. If it's not, expand the window sideways as necessary. Take a screenshot using Windows key-shift-S and attach it to a reply here. Then repeat for one or two more packs.
even after downloading the packs they still do not show up in game. I am attaching the screenshot of the file path
Community Manager
