I'm also having the same issue with an expansion pack I bought today. I also bought a game pack and stuff pack but haven't got far enough in to see if they are having the same issue as the expansion pack. My download/add-on manager says they are downloaded, I've restarted the game but when I try to access the new world, it's faded out and says it will be available after it's fully downloaded and restarted. I've uninstalled, re-installed, restarted and it's still doing the same. If I access my content through the marketplace it actually shows "deactivated" over the newly purchased expansion pack. Stupid!
I figured out what I was doing wrong. Apparently, you now need to go into Marketplace, look under the "My Collection" tab and choose to 'Manage' (I think that was the option) then it will allow you to select or deselect all of the content you own. I realized that none of the new content I had just bought was selected or enabled. I clicked on each one to make sure it had a green checkmark and okay'd the selections. I think I had to re-start? But this time the new DLC's were all there, available and active to use.
Thank you. 5 hours of my very limited time waisted troubleshooting this issue. Your post here was the solution. I would not have found the answer on my own because I was looking at the back end or maybe something I have done, Thank you again for taking the time to put this information here.
Yes!!! This was the fix! Thank you!
I'm on a MacBook (hopped over here since I couldn't find any posts on the Mac forum) - but I want to confirm this solved the problem for me as well.
