[Pack not released yet] Can't Download Horse Ranch Bonus Content?

Origin for Mac user here. I have never pre-ordered before but did so for Horse Ranch. When I launch the game and click on packs, it says I need to download to use it. When I go into the Origin app, I don't see anything that gives me any options to download anything. I've updated and restarted my computer, I have the order confirmation from EA, and my EA account says my order was completed and the payment has come out of my bank account, but I can't figure out how to actually download/install the pack. Please help.

Hi, I was having this same issue before horse ranch came out, now that its out, it gives me the option to download it, but then says download error after I click it.Any help would be appreciated!

I had preordered the expansion. Now, Sims 4 horse ranch expansion is now out, and available to download, but when I try to download it, it keeps giving me "download error". Any help would be appreciated, Im excited to get to playing it!

I preordered the Sims 4 horse ranch expansion, the game is now available, and ready to download. Yet, when I click download on the expansion, it says "download error", any help would be appreciated.

This issue makes me beyond mad. As soon as I can pre-order the horse ranch expansion, I did. This morning when I woke up, I logged on the Sims four, and I could not find anything relating to the horse ranch expansion, and it says that it was not downloaded. I am constantly trying to refresh my MacBook in hopes that it will show up, but as of 8:50 AM there is nothing.

Hi - did SIMS 4 Horse Range for Mac get released today as promised?

I prepaid for it and got a confirmation email but so far we’ve not see the update. 

Does anyone else have this issue or an update?

Thank you,

- JT

@HockeyGoose45It's not available until 1pm EST.