Packs/DLC No Longer Exist???
I had a problem a little while ago where my most recent packs were shown as unowned. Luckily, the problem seemed to have solved itself. Unfortunately, the problem is back again, but worse. The game ...
Forum Discussion
Misfit-RX Please do a clean uninstall of Sims 4 and the EA App, as described here:
📓[GUIDE] [PC] How to Clean-uninstall Sims 4 | EA Forums - 12636503
It's critical to create a new folder into which you install the game, and the folder cannot be in Documents or on the desktop. If you use a third-party antivirus, please disable it temporarily while reinstalling the game, and don't reenable it until you've tested Sims 4 at least once. As long as you don't do anything else at the same time, your computer should be safe, and you can reenable the AV after you've tested.
I just did everything exactly as you described it and it's still not working. The ui is all messed up and my packs are still missing. The game looks the same as it did before.
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