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raalvara's avatar
raalvara
New Novice
3 days ago
Solved

[PC][Crash] Sims 4 Crashing at launch, main menu, and gameplay

Hey there! Ever since the Enchanted by Nature pack, My Sims 4 game has been entirely unplayable. I had other games that have crashed and I did a full computer wipe - changed out my RAM, re-install...
  • puzzlezaddict's avatar
    3 days ago

    raalvara​  Thanks for the dxdiag.  The two Sims 4 crashes it lists look like what sometimes happens on high-end Intel processors that the motherboard may overclock by default.  This can sometimes be fixed with a BIOS update, so look for an update for yours, although given your current version, there may not be one available.

    And if you've overclocked any components, please revert to default clock speeds, at least for now.

    If that doesn't help, boot into BIOS and disable CPU Turbo Boost, which should be somewhere under Advanced settings.  I realize you might not want to take the (relatively small) performance hit from this in general, but it would be helpful to know whether this was the problem overall.

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