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sppnz's avatar
sppnz
Rising Novice
24 hours ago

Permissions error during repair

When I try to load game, a box comes up that says it can't find the folder, so then it wants to run a repair.

the repair pauses itself saying there is a permission error. I have opened the ea app and have selected run as administrator. I have shut down and restarted computer several times. Other suggestions?

  • The same thing happened to me! Super frustrating! Hoping someone responds with how to fix this.

  • sppnz Joelbrei  This is typically due to an overactive antivirus, so try setting an exception in yours for EADesktop.exe.  Set exceptions for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64 as well; or the entire Bin folder they're in.

    If this doesn't help, disable the antivirus, temporarily, and try to repair again.

    paqem  Switching to DirectX 9 doesn't fix repair issues, and it also shouldn't be necessary on systems that can run the DirectX 11 version of Sims 4.

    • sppnz's avatar
      sppnz
      Rising Novice

      It's so frustrating that i'm very tempted to go back to playing sims3, but i bought the life and death pack

    • sppnz's avatar
      sppnz
      Rising Novice

      My virus protection was already set to allow EA app through