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SeleneSimblr's avatar
SeleneSimblr
Seasoned Novice
2 months ago

Preorder Items Still Missing

The preorder items for Enchanted by Nature still are NOT showing up in my game. I’ve checked every part of Build and Buy mode, even debugged mode and cannot find them.
downloads
  • SeleneSimblr's avatar
    SeleneSimblr
    Seasoned Novice
    2 months ago

    The EA App

    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      2 months ago

      SeleneSimblr​ 

      Thanks, try clearing the cache for the EA app with these steps and repair The Sims 4, let me know if you see the content then. 

      • SeleneSimblr's avatar
        SeleneSimblr
        Seasoned Novice
        2 months ago

        I’ve done this already and they still aren’t showing up

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