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sinallu's avatar
sinallu
Newcomer
9 months ago

Promo code

I tried to check how much a sims DLC would be with a promo code. I followed EA's own insturctions, but after I hit purchase, the game took my money and added the game to the library without even the ...
ea app
expansion packs
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
9 months ago

Hey sinallu,

If you need to get in touch with support to check into a purchase issue, please use the steps below. We're unable to discuss or change any account details here on the forums.

https://help.ea.com/help/faq/using-ea-help 

 

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