Purchased newest Kits did not receive them
I purchased the newest kits that came out this week and the purchase went through but did not show up. I thought I had accidently closed out of the window too soon, so I repurchased the kits. The sam...
Forum Discussion
Happened to me too. Seems like they have a refund request form as the only way to request a refund but it says I dont have any purchases that qualify for a refund and wont even let me submit a form. https://help.ea.com/en/refund/
EA_SolaireCommunity Manager
Could you please run an EA Error Report following the steps here and provide your Report ID for me so we can look into this further? Thank you!
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