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th3m4dha77er's avatar
th3m4dha77er
Rising Newcomer
8 hours ago

Purchased Packs

So I have quite a number of packs, expantions, gameplays, ect. that seem to have become inactive after i had linked my seam to my EA account. I have the packs purchased through the EA app, however when i open the ingame store, it says that none of my packs are installed. While i also had this issue wiht my kits, i was able rto redownload them from the ingame store, but i dont seem to have this option for any oth the packs. Now i have unlinked the accountts, uninstallec and reinstalled the game, even restarted the computer, nothing works, i still dont have access to my packs.

launching
missing content
steam

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 hours ago

    th3m4dha77er​  If you've installed and are now launching Sims 4 through Steam, your game will be loading that version, and that version doesn't have your packs installed.  So either go back to using the EA App version; or uninstall the game through the EA App, restart your computer, and download only the packs you own from the EA App, not another copy of the base game.  The packs should then install into the Steam version of the base game, from where they should load properly.

    Once you've reinstalled, check Marketplace > My Collection to make sure the packs are activated.

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