Re: Can't update my my sims 4 and EA people can't solve their own issue
Yea they're friendly until they realize they can't fig it out so they disconnect u which they did to me...in the meantime I'll look that up
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I'm sorry you had to have that happen. I hope we can help you with the problem.
- So do I because it really sucks!! So it wasn't the ports or my connection so I'm going to try backing up everything then uninstall/reinstall the game
http://answers.ea.com/t5/The-Sims-4/FAQ-Installation-Updating-and-Startup-Issues/m-p/4276949#updateInstall
There might be an answer for you as well.
And to help you with the back up:
http://sims4.crinrict.com/en/2014/09/save-games/
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