Re: [CURRENT ISSUE] Sims 4 Problem With Your Game's Setup

I recently had a friend of mine help me build a new PC. After installing Windows and getting into the computer I tried to download Sims 4, but an error code keeps appearing. The code says, "There is a problem with your game's setup. Please reinstall your game." I even downloaded my Sims 3 game, and that will not load up either. I've also tried to:

• reinstall the game multiple times
• repair the game
• restart my PC
• use revo uninstaller.

Could I have missed something when booting up my computer? Any help would be much appreciated, I really just really want to play some Sims 4.