Re: DirectX 11 Technical Issues and Feedback Thread

Repaired, uninstalled and reinstalled. The message states that it needs elevation. Sims 4 is the only EA APP game that I receive an error.

@TheSimsDirect wrote:

@kaichen04 @rileewadsworth @Foxley828 @deblake60 

• Have you tried repairing the game?
• If repairing doesn't work, and if you're seeing an error message, can you provide more details of what the error message says?

I tried repairing the game - didn't make any difference I still can't load any of my previous saves.   I'm not getting any error messages the game just hangs when I try to load a previous save. New game works perfect though.

@Foxley828 @exome5135 

Does the issue also occur when using the DX9 version of the game?

I tried verifying files and install (all checked out). I tried uninstalling and reinstalling, nothing worked. I tried again using the -dx11 AND -dx9 (at different times) and still nothing.  Even went as far to restart PC twice, check drivers for updates, and what DX version I can run (I can run 9, 11, and 12). Unfortunately for me I can't even get into the game, and there is no error message or crash report showing up either (I checked in my files as well). When I press play on steam, EA will launch, the game opens for a split second and then immediately closes once "The Sims 4" pops up. I can't even get to the main menu to try to enable dx9. I'm at a loss for what to do now. 

I tried that. I keep getting that "The requested operation require elevation". My game was fine yesterday.

This is insane that EVERY time there's an update on this game it's literally un-playable.