Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

Re: Everything keeps resetting.

I'm having the exact same problem! I don't have any mods at all and never have had, so it can't be that. I've tried repairing the game and that didn't fix it. I hope there's a fix as its so annoying. 

7 Replies

  • kreatora's avatar
    kreatora
    Hero (Retired)
    8 years ago

    @Sophie572
    Move the entire TS4 folder to the desktop from Documents/Electronic Arts Let the game create a new one.
    Check if you still have this problem in a clean game. If this disappears, you can copy from the desktop - folders Tray and saves and paste them in the new folder of game.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Okay, so I moved TS4 folder to the desktop and ran the game, it opened to the first screen with TS4 logo for a couple of seconds then crashed. A message popped up saying "unable to start: The game has run out of memory." 

    Is it supposed to just create a new sims folder on its own? I'm not sure whats going on. 

  • kreatora's avatar
    kreatora
    Hero (Retired)
    8 years ago
    @Sophie572
    You have 2 graphics cards, one weak Intel and one good card - Invidia. Unfortunately, the game often chooses these weaknesses. It is best to turn off this Intel card permanently. If you can not do it personally ask for it in some computer shop with the service, It's 5 minutes for them to do it.
  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago

    @Sophie572

    You do not have any space left on your HDD. You need to make at least 20GB more free. Remove things you do not need or buy a bigger HDD and have a professional move everything for you.

  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    8 years ago

    @kreatora wrote:
    @Sophie572
    You have 2 graphics cards, one weak Intel and one good card - Invidia. Unfortunately, the game often chooses these weaknesses. It is best to turn off this Intel card permanently. If you can not do it personally ask for it in some computer shop with the service, It's 5 minutes for them to do it.

    @kreatora best is to let the game run on the GeForce card.

    How to do that you can find here: https://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/ @Sophie572

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