Forum Discussion

kreatora's avatar
kreatora
Hero (Retired)
7 years ago

Re: gallery

@norac666
I understand you do not have the option to enter the Gallery from the game. This option is set by Origin, If you have created an account and you have indicated that you are less than 16 years old this option will be not available. Probably it is also a reason that despite downloading items from the on-line gallery it does not appear in your game.
To change this, you have to contact an EA consultant

4 Replies

  • kreatora's avatar
    kreatora
    Hero (Retired)
    7 years ago
    But that's that looks the same. The likely error on Origin, Unfortunately, you still have to talk to EA about this. Only they can change this,
  • Unfortunately they seem to be ignoring me lol
    They said they'd send me a link but they haven't (it's not in my spam folder either) and now I'm on a new chat trying to explain this all but they've stopped responding to me and I don't know whether to wait or not because it's been ten minutes and they didn't say they were going to do anything.
    My internet connection is fine though
  • kreatora's avatar
    kreatora
    Hero (Retired)
    7 years ago
    Unfortunately you have to fight this alone, I can not help you. I can only wish you good luck.

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