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Watson_z_221B's avatar
Watson_z_221B
Rising Novice
2 months ago
Solved

Re: Graphics card not recognized

I'm having a similar problem. I am trying to play on my gaming laptop, and for some reason when I try to open the game, it tells me "can't run the Sims 4 with the video card in this system." I have r...
crashing
launching
  • Watson_z_221B's avatar
    Watson_z_221B
    2 months ago

    I've solved the issue! Yay!! If anyone else is having this problem, make sure this setting is "OFF" in your settings! (Only applicable for windows, I have not tried this for Mac.)

Watson_z_221B's avatar
Watson_z_221B
Rising Novice
2 months ago

Hello!

Thank you for your help in putting my post in the proper place! I've not used Forums before. 

I'm not sure what antivirus I use, can you direct me to figuring that out? 

Also, I'm a very wary person when it comes to putting information online. Is it safe to put all this information about my laptop on a public forum? Is there maybe a section of it that would be helpful for you that I can screenshot and just put that screenshot in? 

Thank you for your help!

 

Watson_z_221B's avatar
Watson_z_221B
Rising Novice
2 months ago

I've solved the issue! Yay!! If anyone else is having this problem, make sure this setting is "OFF" in your settings! (Only applicable for windows, I have not tried this for Mac.)

About The Sims 4 Technical Issues - PC

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