Re: Sims 4 - Game License Invalid

@puzzlezaddict just tried what you suggested but unfortunately this still does not work 

@Gizmo86  After you removed the License folder, was a new one created when you tried to launch Sims 4?  If so, is there a new file inside, or is the folder empty?

Do you have any other EA games installed, and if so, can you play them, and does trying to launch them create a new License folder and/or a file inside?

If you don't own another EA game, Apex Legends is free to play.  It's a bit of a large download, but it would be a useful test if your download speeds are reasonable and your computer has the space to install it.

@puzzlezaddict the folder was empty, I have sims 3 and sim city and they are working fine.. It just seems to be sims 4.. When I moved the license folder the same thing came up with sims 3 but then I moved the folder back and it worked.

Unfortunately I don't think I will have the space so I won't be able to try that but I'd be keen to see if someone else with the same issues maybe can

@Gizmo86  Sims 3 is enough of a test to tell me what I wanted to know.  I'll ask around for more ideas.

In the interim, could you try playing both games in a new admin Windows account?  Make it local, as in, don't link it to your Microsoft account; you should have the option to say "I don't know this person's email" and "continue without an email account" or similar.  Move the License folder to the desktop in the old account before testing in the new one, and please do try both Sims 4 and 3.

I'm having this same issue I uninstalled both the app and game and reinstalled them. Cleared the cache and was gonna try this method and is no folder after I get to the EA Services folder.

It's been a long while but I did this with My EA app, once I move the file a new one is created when I try and run a game but unable to verify the license

Hey I was able to finally fix this just delete the game and download it through steam then you can open sims4 and it will ask if you want to link EA account to Steam account select yes then you can open sims4 then close it out and open EA app and redownload all of your DLCs then u can just play it from steam

Trying this worked for me. Thank you.